Viewing your donations
In the event's menu, choose Donations. The heading shows how much the event has raised, and the list shows every gift, newest first.
What the list shows
- Date, Donor (with their email, and "(anonymous)" if they asked not to be named) and Amount.
- For: the student the gift was for, or "General donation".
- Net: for card donations, what you receive after fees.
- Paid by: Card, Cash or Check.
- Status and the donor's Message.
Donors who chose to be anonymous are hidden on the public pages, but your team can still see who they are, so you can thank them.
Filtering
Choose Filter to search by donor or participant name, by how it was paid, or by status. Show is set to Completed donations; switch it to Unfinished card payments to see payments a donor started but didn't complete.
Statuses
| Succeeded | The donation went through and counts toward totals. |
| Pending | A card payment that was started but isn't finished (or the donor's bank is still confirming it). |
| Failed | The payment didn't go through. No money was taken. |
| Refunded | The donor was given their money back. See Refunds and chargebacks. |
| Disputed / Charged back | The donor's bank has questioned the payment. |
Only succeeded donations count toward totals.