Donations

How giving works, what it costs, recording cash and checks, reports, payouts and refunds.

  1. How online donations work

    What a donor sees, step by step, from the Donate button to their emailed receipt.

  2. Understanding fees

    The two fees on online donations, with worked examples for each plan.

  3. Recording cash and check donations

    Add gifts made offline so every total, goal and reward is right (Plus and Premium).

  4. Viewing your donations

    Find any donation, and see who gave, for whom, and how.

  5. Reports and exports

    See totals by class, grade, day and payment method, and download everything for your records.

  6. Getting paid

    How donations reach your bank account, and where to see your payouts.

  7. Refunds and chargebacks

    What happens if a donor asks for their money back, or disputes a payment with their bank.

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