Emails to families and donors

Two emails go out for your event. Both come from Fun Run Fundraiser, and replies go to your organization's contact email (in Settings).

The donation receipt

Every online donor is emailed a receipt as soon as their donation goes through. It thanks them, and lists the amount, any fee they covered, the date, a reference number and, if you've added it, your organization's tax ID. Cash and check donations don't send one.

The page link for new participants

When you add a participant with an email address and Notify participant ticked, they're emailed a link to their page, so the family can start sharing it straight away. Bulk Add has the same box, Notify participants. Both start ticked; untick them to add participants quietly, for example before your pages are ready.

The emails go out within a few minutes of adding. A participant who isn't active isn't sent one, since their page isn't public.

Adding your own words

  1. Open the event's Overview and choose Settings.
  2. In the Emails section, write a Donation receipt message, a New participant message, or both.
  3. Choose Save.

Your message appears in the middle of the email, below the greeting. Each event has its own, so you can change them every year.

Ideas: a thank-you from the principal on the receipt, or the date of the run and a tip for sharing in the page link email ("Grandparents love a text with the link!").

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